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Multi-tenant architecture uses a single instance of a software application to serve multiple customer organizations, called tenants. Tenants are a group of users who share a common access point to the software. The systems that operate this way share the software, database(s), user interface and other properties (like help portals, forums and training software.) Multi-tenant typically refers to SaaS applications, although not all SaaS applications are multi-tenant, and not all multi-tenant applications operate on a SaaS model.
By comparison, in a single-tenant environment, a single instance of the application is dedicated to each customer organization.
There are multiple benefits to a multi-tenant architecture, such as:
There are also limitations to multi-tenant architectures: